Our Policies
At Jhinha Jewellers, we ensure safe and timely delivery of your gold and silver jewellery. All orders are processed after successful payment confirmation. Order processing time may vary depending on product availability, customization, or order volume.
We offer shipping across India through trusted courier partners. Delivery timelines typically range from 3–7 working days after dispatch, depending on the delivery location. In case of remote areas or unforeseen circumstances, delivery may take slightly longer.
All jewellery items are carefully packed to ensure safety during transit. Once the order is shipped, tracking details will be shared with the customer via message or email. Jhinha Jewellers is not responsible for delays caused by courier partners, natural events, or circumstances beyond our control.
Shipping charges, if applicable, will be clearly mentioned at the time of checkout. Risk of loss or damage during transit is covered until the order reaches the customer. Customers are advised to record an unboxing video at the time of delivery for reference in case of any issues.
For any shipping-related queries or assistance, customers may contact us at jhingajewellers703@gmail.com or call 7877507469.